Privacy Policy

Effective Date: January 2, 2025

I am committed to protecting the privacy and security of my clients’ personal information. This Privacy Policy explains how I collect, use, and handle personal information in compliance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information I Collect

I only collect the personal information necessary to provide my services, including:

• Full Name

• Date of Birth

We do not collect, store, or process payment information.

2. How Information is Used

The information you provide is used solely to create personalized reports and deliver the requested services. I do not share your personal information with third parties.

3. Storage and Handling of Personal Information

I have implemented a system that minimizes the storage and handling of sensitive personal information:

1. Client-Managed Shared Folders:

   • Clients are encouraged to create a shared folder using Google Drive, OneDrive, or a similar platform to securely store and share their personal information and reports.

   • Clients maintain full control of the shared folder, including the ability to revoke my access at any time.
     
     

2. Temporary Storage:

   • Personal information and reports are temporarily stored in the software used to generate the reports.

   • Once the report is uploaded to the shared folder, I promptly delete all local copies from my systems.
     
     

3. Email Communications:

   • If personal information is received via email, it will be deleted from my inbox and sent folders immediately after transferring it to the shared folder.

4. Security Measures

I take the following measures to safeguard your personal information during temporary handling:

• Strong passwords and two-factor authentication on all systems and accounts.

• Regular deletion of data after the service is completed.

• Encryption of any local files, if temporarily stored.

5. Client Responsibility

Clients are responsible for:

• Creating and managing their shared folders, including setting appropriate access permissions.

• Ensuring the accuracy of the personal information provided.

• Revoking our access to the shared folder when our services are no longer required.

6. Retention Policy

I retain personal information only for the duration necessary to complete the requested service. Once the service is complete, all traces of personal information, including emails and locally stored data, are deleted.

7. Your Rights

Under PIPEDA, you have the right to:

• Access your personal information.

• Correct any inaccuracies in your information.

• Withdraw consent for further handling of your data at any time.

8. Refund Policy

I strive to ensure all reports are delivered as described and accessible to clients. However, I cannot provide refunds for dissatisfaction with the content or insights of the reports.

Refunds will only be considered in the following circumstances:

• Delivery Issues: The report was not delivered due to a technical error (e.g., incorrect email address, file corruption, or failure to upload to the shared folder).

• Unreadable Report: The report is illegible or contains formatting errors that render it unusable.

If you experience any issues accessing your report, please contact me within 14 days of purchase, and I will work with you to resolve the issue.

9. Questions or Concerns

If you have any questions about this Privacy Policy or how your personal information is handled, please contact me at:

numerologyflex@gmail.com 

Laura-Ann Peterson (Numerology Flex)

Last Updated: January 2, 2025